In case you own a Gateway...

[Kith]

...I wouldn't count on warranty support anytime soon, or maybe ever.  This was in response to a warranty request I filed for an OSU-owned machine, roughly a month ago.  MPC is the parent group that bought the Gateway Computer company a little while ago.


Dear valued customer,

Thank you for your recent request regarding the status of your warranty. We are still in the initial stages of our Chapter 11 bankruptcy reorganization process. We will provide additional updates as they become available.

We appreciate your patience and continued support during this transition.

________________________________

Warranty Department
MPC Computers

[Reddawn]

ouch

[Stallionite]

...I wouldn't count on warranty support anytime soon, or maybe ever.  This was in response to a warranty request I filed for an OSU-owned machine, roughly a month ago.  MPC is the parent group that bought the Gateway Computer company a little while ago.


Dear valued customer,

Thank you for your recent request regarding the status of your warranty. We are still in the initial stages of our Chapter 11 bankruptcy reorganization process. We will provide additional updates as they become available.

We appreciate your patience and continued support during this transition.

________________________________

Warranty Department
MPC Computers

First off why are you buying an OSU-owned PC?  Like your football team It'll only disappoint you when you need it the most!

Seriously Dell Customer service blows as well.  I've had numerous issues from the dude in India falling asleep on me, to not honoring a coupon promised after I used it only to find out that the coupon was not valid for the purchase I made, then cancelling the coupon because I already used it, but didn't.  Figure that one out!

If I didn't get such a massive discount on Dell or HP from working for GM, I'd just build my own rig.

[Snackcakes]

Gateway does suck pretty hard.

Stall, I have to admire your team pride. It's silly, but I like it...

OSU has now beat UM 5 years in a row.

Rod is 1st new UM coach to lose to OSU in over 70 years.

First 9 loss season in the history of UM

First time UM hasn't gone to a bowl game in 34 years.

But hey you still got the jokes, I love it.

[gr0n]

Stall - We work for IT at OSU...and unfortunately that means we sometimes have to service all manner of machines.  This is not a machine that Kith is using for himself.

FWIW, Dell has the best overall support out of all of the other desktop manufacturers combined based on our own experience at OSU.  Again I'm not talking about home-support where you call India, I'm talking 2nd level support that we have direct access to (just as we do the other major vendors).  Dell has proven themselves best time and time again.  Lowest TCO.  Period.

-gr0n

[100watt]

Stall - We work for IT at OSU...and unfortunately that means we sometimes have to service all manner of machines.  This is not a machine that Kith is using for himself.

Now, gr0n.. don't knock stall for his reading comprehension. Its kind of like his michigan football team, it sucks.

/too soon?

[Redbear8]

The first PC i actually owned myself I bought from Gateway, and all I can say was that the company and the machine were pure garbage. It does really suck that you are now stuck with that situation though.

Times is tough.

[Kith]

First off why are you buying an OSU-owned PC?  Like Michigan's football team It'll only disappoint you when you need it the most!

Fixed.

I'm not buying - I'm the lucky one who drew the short straw and gets to wrestle with Gateway for warranty claims.  I don't want anything in my house that says 'Gateway' on it.

For my money, building your own isn't worth it anymore.  Just buy a decent machine and slap in a better video card and a faster HDD.  Done.  Easy.

[Stallionite]

Gateway does suck pretty hard.

Stall, I have to admire your team pride. It's silly, but I like it...

OSU has now beat UM 5 years in a row.

Rod is 1st new UM coach to lose to OSU in over 70 years.

First 9 loss season in the history of UM

First time UM hasn't gone to a bowl game in 34 years.

But hey you still got the jokes, I love it.

What I throw a little humor at the situation and all I get back is a recap of UM Football 2008?

You forgot that we lost to a MAC school for the first time ever.

You also forgot to add that we lost every offensive started (one going to OSU) with the exception of 1 OL, who was hurt and didn't play against OSU.

You also forgot our turnover ratio of 10000000 to 1.

You also forgot that our starting QB's couldn't throw a ball over 20 yards.

[Kith]

/target Stallionite
/hug

[100watt]

Gateway does suck pretty hard.

Stall, I have to admire your team pride. It's silly, but I like it...

OSU has now beat UM 5 years in a row.

Rod is 1st new UM coach to lose to OSU in over 70 years.

First 9 loss season in the history of UM

First time UM hasn't gone to a bowl game in 34 years.

But hey you still got the jokes, I love it.

What I throw a little humor at the situation and all I get back is a recap of UM Football 2008?

You forgot that we lost to a MAC school for the first time ever.

You also forgot to add that we lost every offensive started (one going to OSU) with the exception of 1 OL, who was hurt and didn't play against OSU.

You also forgot our turnover ratio of 10000000 to 1.

You also forgot that our starting QB's couldn't throw a ball over 20 yards.

God snacks, -1 for lack of research. I think. Wait, what?

[Snackcakes]

You are right 100watt, you are right.

[Stallionite]

/tar Kithari
/salute

/tar Snackcakes
/bitchslap

[thrun]

hasn't Michigan lost to OSU 5 years running now?  Which is unheard of?  They need to pick of the slack. 

[Arctic]

MPC Is located here in Boise, about 3 weeks ago they told the 500 some workers thy had an hour to get there shit and leave.